Communication Skills For Healthcare Professionals Program
MENA
$0
free
3 hours
Practice Management
3 Credits
Course Description
Course Details
Expiry Date: 2021-10-02
Professions: Physician
Faculty
Accreditation
Learning Objective(s)
- Aspects of Communication
- Evaluate patient problems and suffering accurately
- Interpret patient’s verbal and nonverbal communication effectively
- Utilize verbal and nonverbal communication effectively
- Develop self-awareness about your communication method
- Convey proper diagnosis health education to patients
- Beware of real patient suffering
- Understand the concept of patient-centered interviewing skills
- Identify the six stages in the communication cycle
- Explain the ways to improve communication
- Describe the barriers to communication
- Explain the verbal communication process
- Describe ways to convey proper diagnosis and health education to patients
- List the benefits of Health Education
- Identify the aspects of nonverbal communication
- Explain the role of nonverbal cues
- Identify the strategies used to communicate smartly
- Doctor-Patient Relationships
- Handle difficult situations with patients and their families
- Apply the expanded consultation model with patients
- Perform self-assessment
- Differentiate between the different types of doctor-patient relationship
- Build rapport with patients/ show empathy
- Develop good doctor-patient relationships
- Apply the SPIKES protocol when dealing with difficult conversations
- Recognize how to communicate with the patient’s family
- Provide reassurance to patients receiving difficult news
- List the characteristics of the traditional consultation model
- Apply the expanded model of consultation patients
- Apply tips for learning new skills in communicating with patients
- Self-assess your consultation methods