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FAQ & Help

General

MDBriefCase, a Think Research company, specializes in accredited, online continuing professional development (CPD) programs, custom tailored for specific international markets and available on a convenient online platform.

All content is developed by leading specialists and peer-reviewed by experts at respected institutions, which keeps more than 280,000 global healthcare professionals at the forefront of the latest evidence and protocols worldwide.

The vast majority of our programs are accredited by one or more respected institutions. We do provide unaccredited content to ensure that healthcare professionals have access to relevant practical resources in addition to accredited learning.

Specific accrediting information (including the accrediting body, along with the type and number of credits) can be found on the “Main” page and/or “Accreditation” page of each program. In order to qualify for accreditation and obtain your certificate, you must successfully complete the requirements listed on the “Accreditation” or “CME Information” pages available in each program.

MDBriefCase works with various institutions to provide peer-reviewed, up-to-date accredited content. Our programs and resources are provided via collaboration between medical writers, faculty members, associations, universities and other relevant organizations. The content you were recommended is likely valued by your society or association and is conveniently provided to you free of charge on an MDBriefCase platform.

Specific accrediting information (including the accrediting body, along with the type and number of credits) can be found on the “Main” page and/or “Accreditation” page of each program. In order to qualify for accreditation and obtain your certificate, you must successfully complete the requirements listed on the “Accreditation” or “CME Information” pages available in each program.

Membership

No, registration with MDBriefCase is free!

To access your profile, visit My Profile. If you would like to update the information here don’t forget to hit the ‘save’ button when you are finished.

If you have forgotten your password, you can reset your password. To access this page from the Login page, click Forgot password. Enter the email address you registered with and you will receive an email with a link to reset your password.

Please note: if you submitted multiple password resets, only the link on the most recent email is valid.

You can unsubscribe from MDBriefCase emails by clicking the Unsubscribe link located at the bottom of the email.

Learning Events

Clinical eAudits are patient health management (PHM) programs that allow physicians to complete accredited learning and apply knowledge into practice through use of their EMR system, thus improving patient management and outcomes.

Currently, these programs are only available to physicians in Australia and to select groups of physicians in Canada. If you have registered with MDBriefCase, please ensure that you are subscribed to receive our email updates. When we have a program that suits your practice, we’ll reach out. If you’ve not yet registered, click here to find your country, explore programs and register.

A needs assessment is a survey that MDBriefCase posts on the website and sends to members to help us determine what your educational needs are. By completing a needs assessment you are helping us determine the learning objectives and shape the content provided to you within the programs on MDBriefCase.

Our programs are currently available for specific countries. If we have not developed a particular program specifically for your region, you will have access to general international content. We are always working with accreditors, societies, associations and universities in your region with the aim of providing additional relevant content.

If you are in the middle of a program and are unable to finish it, your progress will be saved for a later date. To view a list of all programs that you’ve started, visit My Courses:

  1. Log in to MDBriefCase.
  2. In the upper-right corner of the homepage, next to the search bar, click your name.
  3. Click My Courses in the dropdown menu.

You can view a list of all the programs you have participated in by clicking “Course History” at the upper right corner of every page in the program or from the homepage. Here you will find a list of completed programs, programs in progress, and a link to view all completed programs that follow our older program format.

Yes, the site keeps track of where you left off in a program. If you leave the program, log out of the site and come back later (at any time), once you enter the program you will be taken straight back to where you left off.

Programs are available on our site for approximately 12 months. This is the length of time for which they are accredited by their accrediting bodies. If you desire access to program content after the program expiry date, you can contact us to inquire about receiving a PDF copy of the program content.

Once a program has expired it can no longer be accessed. The expiry date of a program is available on the main page, below the accreditation information. All accreditation requirements must be met before this date.

Technical

Yes. MDBriefCase programs can be accessed from your desktop, tablet or smart phone. When you register and begin a program, your account will remember where you left off, making it easy to begin a program on one device, and complete it on another.

Unfortunately, not all the resources are available in every language. We work to find content in relevant languages, but some research, expert videos and resources may only be available in English. Wherever possible, we have included content in a language that is relevant to your region.

If you are experiencing issues when you click to start a course, please log out of MDBriefCase and log back in using the Logout link in the Account menu item at the top of your screen.

If you are experiencing issues when completing the pre-course survey, please ensure that you have a stable internet connection. Then, please open a private window (such as Incognito mode for Chrome), log into your MDBriefCase account, navigate to the course and try accessing the pre-course survey again.

If you need additional help, please contact us.