FAQs & Help
What is MDBriefCase Group?
MDBriefCase Group specializes in accredited, online continuing professional development (CPD) programs, custom tailored for specific international markets and available on a convenient online platform.
All content is developed by leading specialists and peer-reviewed by experts at respected institutions, which keeps more than 200,000 global healthcare professionals at the forefront of the latest evidence and protocols worldwide.
Will I incur a cost for registering with MDBriefCase?
No, registration with MDBriefCase is free! Members will never incur any cost for participating on MDBriefCase.
Are MDBriefCase Group programs accredited?
The vast majority of our programs are accredited by one or more respected institutions. We do provide unaccredited content to ensure that healthcare professionals have access to relevant practical resources in addition to accredited learning.
Specific accrediting information (including the accrediting body, along with the type and number of credits) can be found on the “Main” page and/or “Accreditation” page of each program. In order to qualify for accreditation and obtain your certificate, you must successfully complete the requirements listed on the “Accreditation” or “CME Information” pages available in each program.
Can I access your programs via my mobile device?
Yes. MDBriefCase Group programs can be accessed from your desktop, tablet or smart phone. When you register and begin a program, your account will remember where you left off, making it easy to begin a program on one device, and complete it on another.
A program was recommended by my local society/association. How is MDBriefCase Group involved?
MDBriefCase Group works with various institutions to provide peer-reviewed, up-to-date accredited content. Our programs and resources are provided via collaboration between medical writers, faculty members, associations, universities and other relevant organizations. The content you were recommended is likely valued by your society or association and is conveniently provided to you free of charge on an MDBriefCase Group platform.
What is a Knowledge Transfer Series (KTS)?
eCMEs and resources on topical clinical subjects developed collaboratively with an international scientific community and regional experts. Content is relevant to local healthcare professionals and includes accredited learning, publications, videos from expert physicians, practical resources and more.
Why can’t I access a program relevant to my country?
Our programs are currently available for specific countries. If we have not developed a particular program specifically for your region, you will have access to general international content. We are always working with accreditors, societies, associations and universities in your region with the aim of providing additional relevant content.
What is an e-Audit/PHM program?
Clinical eAudits are patient health management (PHM) programs that allow physicians to complete accredited learning and apply knowledge into practice through use of their EMR system, thus improving patient management and outcomes.
How can I participate in a clinical e-Audit/PHM program?
Currently, these programs are only available to physicians in Australia and to select groups of physicians in Canada. If you have registered with MDBriefCase Group, please ensure that you are subscribed to receive our email updates. When we have a program that suits your practice, we’ll reach out. If you’ve not yet registered, CLICK HERE to find your country, explore programs and register.
What is a needs assessment?
A needs assessment is a survey that MDBriefCase posts on the website and sends to members to help us determine what your educational needs are. By completing a needs assessment you are helping us determine the learning objectives and shape the content provided to you within the programs on MDBriefCase.
How can I provide an unrestricted educational grant to support the development of a program?
If you are interested in learning more about supporting one of our programs, please contact us.
How can I contribute as a medical writer or planning committee/faculty member?
If you are interested in working with MDBriefCase Group as a writer or committee member, please contact us.
I’ve changed the site language from English to my preferred language but not everything has been translated. How can I fix this?
Unfortunately, not all the resources are available in every language. We work to find content in relevant languages, but some research, expert videos and resources may only be available in English. Wherever possible, we have included content in a language that is relevant to your region.
How do I access my profile and all the information associated with my account?
To access your profile, click on the “Profile” link in the top, right hand corner of the page. If you would like to update the information here don’t forget to hit the ‘update’ button when you are finished. Your profile is where you can control what email communications you receive.
How do I change/update my email?
In order to alter your email details, please log in with your username. Go to your profile (located in the top, right hand corner of the homepage), where you can change your email address and any additional information required.
What do I do if I’ve forgotten my username and password?
If you have forgotten your username and password please click on the “Forgot your password” link in the login pop up window. Here you can submit your username to receive an email with your login details. To access the ‘forgot password’ page, please click here.
How do I unsubscribe from emails?
There are two ways you can unsubscribe from MDBriefCase Group emails. The first, is by clicking the unsubscribe button located at the bottom of each of our emails. The second, is by updating your profile. A link to your profile is located in the top, right hand corner of any page. Your email subscription check box is located at the bottom of your profile. Once you’ve updated and verified the required information, click the ‘update’ button to finalize your changes.
How do I access a list of all the courses I have completed on MDBriefCase?
You can view a list of all the programs you have participated in by clicking “Course History” at the upper right corner of every page in the program or from the homepage. Here you will find a list of completed programs, programs in progress, and a link to view all completed programs that follow our older program format.
How do I access my certificate once I have completed a program?
In order to complete a program, you must successfully pass all of the requirements outlined in the “Accreditation” section of the program. Once you complete these requirements, a link will appear that you can click on to request your certificate.
How do I access my list of Programs in Progress?
If you are in the middle of a program and are unable to finish it, your progress will be saved for a later date. To access your programs in progress access your Program History located in the myBriefCase tab. Click on the “To view Programs in Progress click here” link, at the top of the page to find a list of programs in progress.
Can I leave a program half way through and return to complete it?
Yes, the site keeps track of where you left off in a program. If you leave the program, log out of the site and come back later (at any time), once you enter the program you will be taken straight back to where you left off.
I completed a program but it is still listed as a program in progress in my “Program History”- why isn’t it under ‘Completed Programs’?
If you think you have completed a program but it is still listed under ‘Programs in Progress’, click on the hyperlinked title of the program. Go to the “Accreditation” page of that program to see what you have left to complete before requesting points/credits.
The program I am looking for is no longer listed- where did it go?
Programs are available on our site for approximately 12 months. This is the length of time for which they are accredited by their accrediting bodies. If you desire access to program content after the program expiry date, we recommend that you download the PDF version of the course content, located on the “Main” page of each program.
Can I have access to a program once it has expired?
Once a program has expired it can no longer be accessed. The expiry date of a program is available on the main page, below the accreditation information. All accreditation requirements must be met before this date.
Is there a print-ready version of the program material?
To access a print-ready version of the program material, click on the main page of the program. A link to the print-ready version will be below the learning objectives.
The text is too small, how do I change my font size?
Given below are the specific instructions on changing the font size in your browser. If your browser isn’t listed, please consult its help resources.
Internet Explorer 6.0+
– Click on the View menu
– Hover your mouse on the Text-Size menu item
– Select your desired text-size
– Click on the Tools menu
– Select the Content tab
– Under Fonts & Colors, change the Size accordingly
How can I change the zoom level on my screen?
To zoom in, using your keyboard:
– (Windows) Press the Ctrl + = keys
– (Macintosh) Press the Command + = keys
To zoom out, using your keyboard:
– (Windows) Press the Ctrl + -(minus) keys
– (Macintosh) Press the Command + -(minus) keys
How do I navigate between the pages of a program?
You can navigate through the program by either clicking the “Proceed” and “Back” buttons available at the lower right corner of each page, or by clicking the arrows available in the upper right. Additionally, you may use the leftmost vertical menu to jump to any section of the program.