Influenza 2019 Pharmacy PHM
Improving Outcomes with Patient Outreach
Apply the approaches and knowledge gained in the accredited online learning activity while calling at-risk adults during the 2019 flu season.
Information about Patient Outreach Tool
- To be used over the phone with at-risk adults who are over 65 or are clinically at-risk from flu complications
- Each call should only take approx. 2-3 minutes to complete
In addition to reinforcing the pharmacy relationship with patients, the tool is also there to help address vaccine hesitancy and provide direction when talking with patients.
A reflective survey will become available after December 13, 2019.
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